Presenters:
Allison K. Matthews, M.Arch

LEARNING OBJECTIVES
Upon conclusion of this activity, participants should be able to:

• Explain why human-centered design is critical to addressing current challenges in healthcare, including declining trust and provider burnout. Describe core principles of human-centered design in healthcare.
• Identify examples of how thoughtful design impacts clinical outcomes, patient experience, and team collaboration beyond aesthetic considerations.
• Recognize opportunities in their own practice where design thinking could address workflow challenges, communication gaps, or care coordination issues.
• Articulate ways to engage with design initiatives as collaborative partners by sharing insights about current workflows and envisioning improved care delivery.

ATTENDANCE / CREDIT
Text the session code (provided only at the session) to 507-200-3010 within 48 hours of the live presentation to record attendance. All learners are encouraged to text attendance regardless of credit needs. This number is only used for receiving text messages related to tracking attendance. Additional tasks to obtain credit may be required based on the specific activity requirements and will be announced accordingly. Swiping your badge will not provide credit; that process is only applicable to meet GME requirements for Residents & Fellows.

TRANSCRIPT
Any credit or attendance awarded from this session will appear on your Transcript.

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