Unauthorized Recording of Staff and the Use of Social Media to Demean or Belittle

Recording video or photography by patients or visitors without permission, or with the intention of intimidating, humiliating, or manipulating Mayo Clinic staff, disrupts our ability to meet the needs of our patients. Social media, and the prevalence of personal media devices, present significant challenges to our valued workforce.

Join Mayo Clinic experts from Reputation Management, Public Affairs, and Consumer Communication as they discuss social media presence, unauthorized recording of employees, and how to respond when patients and visitors record on Mayo Clinic campuses.

For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.

ATTENDANCE / CREDIT
Text the session code (provided only at the session) to 507-200-3010 within 48 hours of the live presentation to record attendance. All learners are encouraged to text attendance regardless of credit needs. This number is only used for receiving text messages related to tracking attendance. Additional tasks to obtain credit may be required based on the specific activity requirements and will be announced accordingly. Swiping your badge will not provide credit; that process is only applicable to meet GME requirements for Residents & Fellows.

TRANSCRIPT
Any credit or attendance awarded from this session will appear on your Transcript.