Series date: 
01/01/2025 - 3:00pm to 12/31/2025 - 4:00pm
COURSE DIRECTOR
Subashnie Devkaran, PhD, FACHE 
Sean Dowdy, MD
Benjamin Houge, M.S.

DESCRIPTION
The Quality Forum is dedicated to promoting patient and staff safety while enhancing healthcare quality for both patient and caregiver. Topics will surface learnings from real Mayo Clinic event reports, patient experience, and quality improvement initiatives. This activity will connect Culture of Safety with the attributes of highly reliable organizations (HROs) using language that enables all staff levels to interact with Mayo Clinic as a learning health system.

TARGET AUDIENCE
The target audience is multidisciplinary consisting of allied health professionals, healthcare executives, nurses, nurse practitioners, pharmacy technicians, physicians, physician assistants, social workers, and students. 

LEARNING OBJECTIVES
Upon completion of this activity, participants should be able to:
  • Identify the main principles that are crucial for organizations that consistently keep patients safe and continuously improve.
  • Identify concepts important to improvement activities targeting patient and staff safety, and healthcare quality.
  • Analyze Culture of Safety and Quality methodologies used within quality Improvement activities.
  • Demonstrate intradisciplinary communication to foster a transparent patient and staff safety culture across multiple healthcare disciplines.

Accreditation Statement
In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

 
Credit Statement(s):
AMA
Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 1.00 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

ACHE 
By attending the Quality Forum offered by Mayo Clinic College of Medicine and Science participants may earn up to 1.00 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. 
 
https://ce.mayo.edu/sites/default/files/ACPE_489_469_14.jpgACPE
Mayo Clinic College of Medicine and Science designates this educational activity for a maximum of 1.00 ACPE Knowledge-based contact hours. Participants should claim only the credit commensurate with the extent of their participation in the activity

UAN: JA0000238-0000-25-017-L99-P

ANCC
Mayo Clinic College of Medicine and Science designates this activity for a maximum of 1.00 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.
 

DISCLOSURE SUMMARY
As a provider accredited by Joint Accreditation for Interprofessional Continuing Education, Mayo Clinic College of Medicine and Science must ensure balance, independence, objectivity and scientific rigor in its educational activities.  All who are in a position to control the content are required to disclose all financial relationships with any ineligible company.   Faculty will also identify any off-label and/or investigational use of pharmaceuticals or instruments discussed in their content for FDA compliance.

Listed below are individuals with control of the content of this program who have disclosed...

Relevant financial relationship(s) with ineligible companies:
Sheila Stevens, MSW - Honoraria - GlaxoSmithKline
 
All relevant financial relationships have been mitigated. 

No relevant financial relationship(s) with ineligible companies:
Subashnie Devkaran, PhD, FACHE
Sean Dowdy, MD
Benjamin Houge, M.S.
Jill Nagel, PA-C
Peter Post, Pharm.D., R.Ph.D.
Danielle Wilmes, RN
Athena Reed (Coordinator)
 
References to off-label usage(s) of pharmaceuticals or instruments in their presentation:
None

ATTENDANCE / CREDIT
Text the session code (provided only at the session) to 507-200-3010 within 48 hours of the live presentation to record attendance. All learners are encouraged to text attendance regardless of credit needs. This number is only used for receiving text messages related to tracking attendance. Additional tasks to obtain credit may be required based on the specific activity requirements and will be announced accordingly. Swiping your badge will not provide credit; that process is only applicable to meet GME requirements for Residents & Fellows.

TRANSCRIPT
Any credit or attendance awarded will appear on your Transcript.
 
For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.
 
DEPARTMENT WEBSITE
Visit the department's website for additional information.

QUESTIONS?  
Contact  Athena Reed 
Where did the idea for the course originate?: 
Minnesota

Sessions

Session Date
Bedside to Boardroom Digital Visual Management in Action 01/28/2025 - 3:00pm to 4:00pm
Huddles that Heal Driving Safety and Preventing Harm Daily 02/25/2025 - 3:00pm to 4:00pm
Creating A Safe Open Workplace from Onboarding to Outcomes Building High Reliability Teams through Engagement 04/01/2025 - 3:00pm to 4:00pm
High Trust High Stakes The State of Safety in Healthcare 04/29/2025 - 3:00pm to 4:00pm
Motivating Quality Change From Clinic to Conference Room 06/03/2025 - 3:00pm to 4:00pm
From Blame to Balance Amplifying a Fair and Just Culture 06/24/2025 - 3:00pm to 4:00pm
Not Easy But Right The Grit Behind Safer Systems is People 08/26/2025 - 3:00pm to 4:00pm
700 Days of Resilience A Case Study on Quality Safety and Experience 09/23/2025 - 3:00pm to 4:00pm
Seeing Ourselves Clearly Measuring Quality Transparency 10/28/2025 - 3:00pm to 4:00pm