Speaker(s):
Melanie S. Sulistio, M.D.

Learning Objectives:

• Describe the data regarding difficult conversations in the medical literature, primarily revolving around the provider and patient interactions such as breaking bad news and disclosing medical errors
• Describe the need for initiators of hard conversations promoting diversity and inclusion to prepare, find shared purpose and keep in check emotions and expectations
• Describe the need for receivers of hard conversations promoting diversity and inclusion to do the hard work of understanding their emotional awareness and implicit biases

ATTENDANCE / CREDIT
Text the session code (provided only at the session) to 507-200-3010 within 48 hours of the live presentation to record attendance. All learners are encouraged to text attendance regardless of credit needs. This number is only used for receiving text messages related to tracking attendance. Additional tasks to obtain credit may be required based on the specific activity requirements and will be announced accordingly. Swiping your badge will not provide credit; that process is only applicable to meet GME requirements for Residents & Fellows.

TRANSCRIPT
Any credit or attendance awarded from this session will appear on your Transcript.

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