July 15 - 16, 2025 - Hilton Rochester Mayo Clinic Area - Rochester, Minnesota This course offers Live (in-person) and Livestream (virtual) attendance options 2025 Forward: Building Trust to Shape the Future of Quality and Human Experience provides learners with information from a Quality and Patient Experience perspective. This course explores how integrating quality, safety, and outcomes with human-centric care enhances both patient and employee experiences. Evolving from the Quality conference and the Experience in Healthcare Course, this gathering reflects lessons learned from previous events, including innovations during the COVID-19 pandemic and strategies for the digital future of care.