January 4 - 5, 2022 - Virtual Classroom This course if for Mayo Clinic personnel only Silver Quality Essentials is a comprehensive program on the identification of quality gaps and the application of quality improvement tools and methods to solve quality deficiencies. Attendees in this course understand the importance of quality improvement in health care and make it a part of what they do every day. They know how to measure quality in order to identify and prioritize opportunities for improvement and obtain the skills and knowledge to become problem solvers.